Terms of service
Terms & Conditions
Welcome to Dalmata. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
By using this website, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.
We reserve the right to update, change or replace any part of these Terms at any time.
2. Products & Use
Dalmata products are designed for making treats for dogs and general household use.
While our moulds are made from food-grade, pet-safe silicone, it is your responsibility to ensure ingredients used are safe and suitable for your pet.
We are not liable for any adverse reactions caused by ingredients or misuse of products.
3. Orders & Pricing
All prices are listed in USD and are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or unauthorized transactions.
4. Payments
We accept secure payments through Shopify Payments and other available payment providers.
All transactions are encrypted and processed securely.
5. Shipping
We aim to process and dispatch orders promptly. Delivery times may vary depending on your location.
Dalmata is not responsible for delays caused by shipping carriers or customs.
6. Returns & Refunds
We accept returns on unused items within a specified return period (as outlined in our Returns Policy).
Items must be in original condition. Shipping costs for returns may apply unless the product is faulty.
7. Intellectual Property
All content on this website, including images, text, logos and designs, is the property of Dalmata and may not be used or reproduced without permission.
8. Limitation of Liability
Dalmata shall not be held liable for any indirect, incidental or consequential damages resulting from the use or misuse of our products or website.
9. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
hello@dalmata.com
Because giving your dog better shouldn’t feel complicated.